Cookies Policy

1. What is a cookie?

A cookie, also known as a browser cookie, is a text file containing small amounts of information which a server may download to your computer, mobile or tablet when you visit a website or use an app.

There are different types of cookies which are used to do different things, such as letting you navigate between different pages on a website efficiently, remembering preferences you have given and helping us to identify ways to improve your overall site experience.

You can find useful information about cookies at

We also use other forms of technology such as web beacons and, in apps, software development kits (SDKs) which serve a similar purpose to cookies and which allow us to monitor and improve our platforms and email communications. When we talk about cookies in this Cookies Policy, this term includes these similar technologies. If you would like more information about our privacy practices, please consult our Privacy Policy.

2. What cookies do we use?

1. ‘Strictly necessary’ cookies: these cookies let you move around this Website ( and use essential features such as accessing secure areas of the Website and identifying you as being logged in. They don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.

Accepting these cookies is a condition of using the website, however, as they are required for the proper operation of the Website. If you prevent them, we cannot guarantee how it will perform.

2. Analytics/ functional cookies: these cookies help us improve or optimise the experience we provide. They allow us to measure how visitors interact with our Website and we use this information to improve the user experience and performance of our platforms. These cookies are used to collect technical information such as the number of pages visited, which parts of our Website are clicked on and the length of time between clicks.

For example, these cookies collect information about your interaction with services provided on the Website, and may be used on our Website to remember your preferences (such as your language preference), your interests and the presentation of the Website (such as the font size). We will ask for your consent to use these cookies when you request the relevant service.

Please note that we do not use cookies or other tracking data to send you advertising or promotional material.

3. Third parties

Your use of the Website may result in some cookies being stored that are not controlled by us. This may occur when the part of the Website you are visiting makes use of a third party analytics or marketing automation/management tool or includes content displayed from a third party website, for example, YouTube, Twitter, or Facebook. You should review the privacy and cookie policies of those other services to find out how those third parties use cookies and whether your cookie data will be transferred to another country.

A list of the third parties who place cookies on the Website can be found here:

  • Google Analytics (retention period up to 2 years)
  • Twitter (non-identifiable information stored for 30 days)
  • LinkedIn – (retention period up to 90 days)
  • Facebook – (retention period up to 90 days)
  • Hubspot – (potentially indefinite retention period)
  • Hotjar – (retention period up to 365 days)

Updated 2 December 2021