Miller v Irwin Mitchell LLP

Subject Matter

SOLICITOR — Duty — Breach

[2022] EWHC 2252 (Ch), Ch D

NEGLIGENCE — Duty of care — Scope of duty — Claimant seeking to claim damages from travel operator for injuries sustained whilst on holiday — Claimant calling solicitors’ legal helpline six days after accident — Claimant only entering into retainer with solicitors several months after accident — Travel operator failing to inform insurer of claim within time period specified in insurance policy — Whether solicitors’ helpline adviser assuming duty of care to claimant — Whether duty of care arising under implied retainer or common law — Whether scope of duty of care extending beyond preliminary advice — Whether helpline adviser under duty of care to advise claimant to notify travel operator of claim

[2024] EWCA Civ 53; [2024] 4 WLR 27; [2025] 1 All ER 157; [2024] WLR(D) 55, CA

Appellate History

Commentary

RPC Perspectives
(Establishing a) Line of duty – Miller v Irwin Mitchell Case comment