The WLR Daily case summaries
[2024] WLR(D) 55
Court of Appeal
Miller v Irwin Mitchell LLP
[2024] EWCA Civ 53
2024 Jan 23;
Feb 1
Feb 1
Phillips, Andrews, Falk LJJ
Negligence— Duty of care— Scope of duty— Claimant seeking to claim damages from travel operator for accident sustained whilst on holiday— Claimant calling solicitors’ legal helpline six days after accident— Claimant only entering into retainer with solicitors several months after accident— Travel operator failing to inform insurer of claim within time period specified in insurance policy— Whether solicitors’ helpline adviser assuming duty of care to claimant— Whether scope of duty of care extending beyond preliminary advice— Whether helpline adviser under duty of care to advise claimant to notify travel operator of claim