Queen’s Bench Division
Regina (Berkeley Burke SIPP Administration Ltd) v Financial Ombudsman Service Ltd
[2018] EWHC 2878 (Admin)
2018 Oct 10, 11, 12; 30
Jacobs J
Financial servicesOmbudsman schemeJurisdictionClaimant providing and administering self-invested personal pensionsClaimant accepting application by customer to invest pension funds in particular scheme on execution-only basisScheme proving to be fraudulentOmbudsman deriving obligation on claimant to conduct due diligence on scheme from regulator’s high-level Principles and upholding customer’s complaint against claimantWhether permissible to create due diligence duty by reference to PrinciplesWhether duty conflicting with regulator’s rule requiring firms to execute specific instructions from customers Financial Services and Markets Act 2000 (c 8), s 228(2) FCA Handbook, PRIN 2.1.1R(2)(6), COBS 11.2.19R

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